Frequently Asked Questions
Everything you need to know about your Avantree experience.
What is the standard shipping time for my order?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
Do Avantree products come with a warranty?
Yes, all Avantree products come with a standard 12-month warranty. You can extend this to 24 months by registering your product on our official website within 30 days of purchase.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are your Bluetooth adapters compatible with all headphones?
Our adapters are designed for universal compatibility with most Bluetooth-enabled headphones. For the best experience with low latency, we recommend pairing them with headphones that support aptX-Low Latency.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package after it has shipped?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.