Returns & Exchanges
At Avantree, we stand behind the quality of our electronics and offer a 30-day risk-free return policy to ensure you are completely satisfied with your audio experience. If your product is not the right fit, we provide straightforward solutions for exchanges or full refunds.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a full refund processing.
Ship to Avantree
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned unit, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing